Compassionate Care Course

The Compassionate Care Course is an eight-week session offered twice yearly by Palliative Manitoba. It originated solely as a training course for Palliative Manitoba volunteers, but in 1990 began being used as a training vehicle by other organizations. It is also open to the general public as a self-interest course when spaces are available.

Compassionate Care Course Outline

  1. Introduction to Hospice and Palliative Care
    • History of palliative care, definitions/terms within the hospice and palliative care community, the bereavement support services available, the role of a volunteer, etc.
  2. Cross-Cultural Considerations in Palliative Care
    • Breaking down prejudices, stereotypes and misconceptions within the palliative community, including awareness exercises, definitions and cross-cultural differences.
  3. Communication in Palliative Care
    • Starting the conversation, tips and tricks and being aware of personal body language, including the use of silence.
  4. Enhancing Quality of Life and End-of-Life Ethical Issues
    • Activities that promote comfort, ethical principles, advance care planning and information on caregiver burnout, etc.
  5. Loss, Grief, and Bereavement
    • Exploring the concepts of loss, grief and bereavement, finding ways to support individuals and their families during the grief process and identifying healthy ways to express one’s personal grief when working with families.
  6. Spiritual Care of the Dying and Their Families
    • Understanding spirituality and spiritual care.
  7. Palliative Care from a Doctor’s Perspective
    • Session led by a Doctor from the Palliative Care Program from the Winnipeg Regional Health Authority.
  8. Self-Reflection & Closing Ceremony
    • Self-care tips.
For Volunteers and the General Public

Individuals who wish to volunteer for Palliative Manitoba must first complete the Volunteer Application Form (click here).  Individuals that fulfill the screening requirements will be invited to attend the eight-week Compassionate Care Course for a cost of $55.00.  Once selected, volunteers are asked to consent to a one-year post-course commitment.

Those individuals, who wish to complete the Compassionate Care Course for personal interest or in conjunction with another organization, please note that space is limited. The cost of the course is $185.00 for those taking it for self interest, $150.00 for staff/ volunteers from other organizations.

The course takes place on Thursday evenings from 6:30 p.m. to 9:00 p.m. Training takes place twice a year, in spring and fall, and students are required to attend all classes in order to receive certification.

The next course begins on Thursdays from March 7th through April 25th at Desjardins Funeral Chapel. Volunteer Orientation May 2 & 9. Space is limited.  For more information about availability please contact our office at 204-889-8525.

For Health Care Aides

In collaboration with the Winnipeg Regional Health Authority (WRHA), Palliative Manitoba provides training twice a year to health care aides.  Modeled after our Compassionate Care Course for Volunteers, this eight-week course teaches those who provide direct patient care the essentials of palliative care, emphasizing how to assist clients and their families when death is near or has recently occurred.

Recruitment for this course is coordinated by the WRHA Palliative Care Program.

For Support Workers

In partnership with Winnserv and Cropo Funeral Chapel, Palliative Manitoba provides training twice a year to direct support workers.  This condensed four-week training is available to workers assisting individuals with intellectual disabilities.  This course is designed to educate direct support workers, in the assisted living setting, about the essentials of palliative care, emphasizing care for those approaching end of life or who are bereaved.

Recruitment for this course is coordinated by Palliative Manitoba and community agencies.

For First Nations Communities

Palliative Manitoba offers a customized Compassionate Care Course upon request by Manitoba First Nations Communities. Modeled after our Compassionate Care Course for Volunteers, this two-and-a-half-day workshop is customized to fit the needs of the individual community.  The course is designed to address the essentials of palliative care, but is modified to meet the needs of the First Nation Community.  Participants are given the opportunity to share stories and experiences around death and dying as they relate to their own community.

This course is available at the request of community leaders/members.

The Compassionate Care Course can be modified to meet the needs and wants of different organizations and/or community groups.  For more information or to arrange a customized course, please contact 204-889-8525.